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Frequently Asked Questions

  • Steps to change your billing profile/ language / billing account: Click Here

  • Press on “personal Accounts
  • Tab the account number to review last 50 transactions done

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press confirm”.

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

Integrated Sustainability Reports

CRÉDIT AGRICOLE EGYPT’S INTEGRATED REPORT

Crédit Agricole Egypt was the first bank in Egypt to follow the Integrated Reporting (IR), the most advanced reporting framework and in compliance with the Global Reporting Initiative (GRI) in its sustainability reporting.

Under each theme of the bank’s sustainability reports, CAE highlights its strategic journey and its notable milestones accomplished in delivering value to customers, shareholders, and society.

The reports reflect the progress made in creating value and driving positive impact in the areas of sustainability and responsible business practices, guided by the CA Group’s overarching vision and strategic direction.

Crédit Agricole Egypt’s IR reports take you in a journey to explore:

  • CAE Governance structure
  • CAE Sustainability Approach
  • ESG Framework (Environmental, Social, and Governance)
  • Value Creation

Click here to read Credit Agricole Egypt’s Integrated Report 2017 – 2019

Click here to read Credit Agricole Egypt’s Integrated Report 2020 – 2022

Click here to read Credit Agricole Egypt’s Integrated Report – 2023

Click here to read Credit Agricole Egypt’s Integrated Report – 2024