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Frequently Asked Questions

  • لتغيير نوع حساب الاشتراك/ اللغة / رقم الحساب المسجل: اضغط هنا

  • You can now check your Happy points balance and redeem them using banki Mobile in a few seconds.
  • View steps click here.

  • Login now to banki Mobile and activate “Taqsit” service through the following steps: click Here

  • Now using banki Mobile app latest version easily activate your soft token to start making transfers payments!
  • To view the steps click here

  • Now you can change your registered mobile number with no need to visit the branch.
  • To change your mobile number instantly click here
  • We will send you all communication> and transaction notification on your new mobile number

Staff fundraising campaign

The bank’s staff got their share in giving back to their community through staff fundraising campaign that aimed to purchase full medical protection kits for the medical teams in quarantine hospitals and safeguard them against COVID-19.

In return, CA Egypt has doubled every EGP donated. By the end of the campaign, CA Egypt staff and the bank were able to provide healthcare workers with 1,500 medical protection kits.