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Banki Chat

Welcome to banki Chat service from Credit Agricole Egypt.

Welcome to banki Chat service from Credit Agricole Egypt.


Chatting with your bank is now as easy as chatting with your friends.


We have carefully designed banki Chat service relying on the latest technologies to provide you with instant response to your inquiries on our products and services in both languages Arabic and English, using artificial intelligence technology.

Enjoy a new 24/7 quick, convenient, easy and secure banking experience with banki Chat service to help you with your daily banking needs on the go:

  • Find the nearest Crédit Agricole Egypt branch and ATM
  • Apply for the different bank products
  • Learn more about bank products, services and offers
  • Instant customer service support 24/7
  • Digital services support
  • SMEs & Corporate services
  • Financial guidance and security tips
  • Currency converter

How to use banki chat?

No registration process is needed.

You can use the service immediately, free of charge whether you are a Crédit Agricole customer or not via:

  • WhatsApp:  Please save + 202 19191 and start chatting.
  • Facebook:  Please visit our official Facebook Page and click on send a message using Facebook Messenger.
  • Website: Please visit and click on banki chat avatar  from home page

You can simply type what you’re looking for and our digital assistant will guide you or you can explore the list of services and select the desired service.