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Frequently Asked Questions

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Elevate Your Banking Experience with Fidèle Club

Experience a world of exclusive privileges and unparalleled service tailored to your lifestyle with Fidèle Club.

As a valued Fidèle Club member, enjoy:

Personalized Attention:

  • Dedicated Relationship Manager: Receive expert financial guidance tailored to your individual needs.
  • Priority Service: Skip the wait with priority access to Crédit Agricole customer service center 19191, and dedicated lounges in most of the branches.
  • Seamless Transactions: Benefit from expedited processing for all your banking transactions at any branch.
  • Global Airport Lounge Access: Relax in comfort and style with access to VIP lounges at over 25 airports worldwide, 6 times a year, using your Fidèle Club Platinum Credit Card. know more

Tailor-Made Financial Solutions:

  • Complimentary Fidèle Platinum Debit Card: Enjoy the convenience and prestige of our premium debit card.
  • Annual Fidèle Club Branded Chequebook: Manage your finances with ease and a touch of exclusivity.
  • Fidèle Platinum Credit Card with Exclusive Benefits: Access a world of Platinum privileges with high credit limit of EGP 500,000, and 30% discount on issuance fees.
  • Flexible Financing: Achieve your dreams with financial solutions up to EGP 1,000,000, and 50% discount on administrative fees for cash and car loans.
  • Preferential Rates: Grow your wealth faster with exclusive rates on deposits, fees, and charges.
  • Rewarding Banking: Earn Happy Points with every transaction using your debit or credit cards.
  • Dream Home Financing: Turn your dream home into reality with our convenient and flexible House Finance program. Explore your options

Effortless Digital Banking:

  • “banki” Your Gateway to Convenience: Manage your finances anytime, anywhere with our suite of digital banking channels including banki Mobile, and banki Lite.
  • Enhanced Security with banki Token: Enjoy peace of mind with our dedicated security application for all your online transactions.

Joining Fidèle Club :

Simply meet one of the following criteria:

  • Maintain an average balance of EGP 600,000 (or equivalent) across your Crédit Agricole Egypt accounts for the past 3 months.
  • Transfer your monthly net salary of at least EGP 50,000 (or equivalent) to your Crédit Agricole Egypt account.
  • Maintain an average monthly cash flow of at least EGP 50,000 (or equivalent) to your Crédit Agricole Egypt accounts for the past 6 months.

Important Information:

  • A monthly fee of EGP 100 (or equivalent) will apply for 9 months if eligibility criteria are not met for 3 consecutive months.
  • Fidèle Club package services will be suspended after 12 consecutive months of not meeting the eligibility criteria.

Apply Now

Terms and Conditions apply.