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Frequently Asked Questions

  • لتغيير نوع حساب الاشتراك/ اللغة / رقم الحساب المسجل: اضغط هنا

  • You can now check your Happy points balance and redeem them using banki Mobile in a few seconds.
  • View steps click here.

  • Login now to banki Mobile and activate “Taqsit” service through the following steps: click Here

  • Now using banki Mobile app latest version easily activate your soft token to start making transfers payments!
  • To view the steps click here

  • Now you can change your registered mobile number with no need to visit the branch.
  • To change your mobile number instantly click here
  • We will send you all communication> and transaction notification on your new mobile number

Pay all your bills while staying at home

  • Hassle free payment at home.
  • Receive now a “ Request to pay “ on banki Wallet from the merchant to pay your transaction in no time with simple steps
  • to know more click here

Just follow the below steps

  • Select “payment” from home page.
  • Select “clubs subscriptions
  • Select the club you need to renew its membership subscription.
  • Enter the “membership ID” which is written on your membership card.
  • Payment details will come up, select pay.
  • Use the M-pin code of banki Wallet and confirm.
  • Payment done.
  • to know more about the Steps click here
  • Terms & conditions apply

  • Select “payment” from home page
  • Select “utility” from service type
  • Choose the “utility bill” you need to pay
  • Add the “subscriber number” on the utility receipt and confirm.
  • Payment details will come up, select pay.
  • Use the pin code of banki Wallet and confirm.
  • Payment done.
  • For steps  click here

  • As you pay different bills remember to set them as “favorites” so you can easily pay them again next time
  • To pay your bills through banki Mobile application  click here

  • Start using banki Wallet to pay your bills
  • As you pay different bills remember to set them as “favorites” so you can easily pay them again next time
  • To register & activate banki Wallet click here
  • To link you account using banki Wallet click here
  • To link you card using banki Wallet click here