How can we help you ?

PRESS ENTER TO START THE SEARCH

Frequently Asked Questions

  • To activate your banki Token using your mobile through banki Mobile click here
  • To activate your banki Token using your laptop or PC through banki Lite click here

Unlimited free access throughout the calendar year

  • Yes $1 per calendar year. In case cardholder did not meet the minimum spend criteria of $1 during the calendar year.
  • he/she will be entitled to only 2 free access+ 1 free guest per visit.

No prior reservation is required

Unlimited free access throughout the calendar year
Access all questions

Fuel Cash back

Fuel up your car and Get 10% cash back upon using Credit Agricole credit card at Gas stations the offer is available during June-2025.

Offer Details – Terms & Conditions for Cashback on Fuel Purchases:

  • Enjoy 10% Cashback upon using your credit Agricole. credit card at Gas stations during June-2025.
  • The offer is valid on Fuel purchases on June-2025.
  • Offer is valid for Current & Newley issued credit cards.
  • Offer is Valid only for Active & Valid Credit cards.
  • Offer is Available on Fuel service purchases only.
  • Offer is Available for Main & Supplementary Credit Cards except Corporate Credit Card.
  • Cashback will be added to eligible cards on July-2025.
  • The bank will choose qualified customers based on the info and reports available on cashback processing date.
  • To enjoy cashback, offer, the cardholders must meet the minimum count, amount of transactions based on the below table.
  • The maximum cashback is based on the card type based on the below table
Card Type Minimum
Amount
Usage		 Minimum Usage Count Maximum Cash back
Gold EGP 2,000 4 EGP 200
Platinum EGP 3,500 4 EGP 350
Infinite EGP 5,000 4 EGP 500
  • Supplementary count and amount transactions are added to the Primary cards
  • Any single transactions equal or greater than EGP 2,000 will be excluded
  • Incase the customer have more than 1 Primary cards, the customer can enjoy the offer only on 1 card
  • Incase the customer have more than 1 Primary card, the offer will be eligible only on the highest card type. For Ex: if the customer is a Platinum & Infinite cardholder, and the both cards are eligible to offer, Cashback will only be added to the Infinite Credit card and the Platinum credit card will be excluded.
  • There’s no Maximum number of transactions to enjoy the Cashback.
  • Loyalty program Points “Happy Points” will be earned upon the purchase transaction.

    Terms & Conditions app
    Taxation no.: 204-896-843