How can we help you ?

PRESS ENTER TO START THE SEARCH

Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day
Access all questions

Fuel Cash back

Fuel up your car and Get 10% cash back upon using Credit Agricole credit card at Gas stations the offer is available during June-2025.

Offer Details – Terms & Conditions for Cashback on Fuel Purchases:

  • Enjoy 10% Cashback upon using your credit Agricole. credit card at Gas stations during June-2025.
  • The offer is valid on Fuel purchases on June-2025.
  • Offer is valid for Current & Newley issued credit cards.
  • Offer is Valid only for Active & Valid Credit cards.
  • Offer is Available on Fuel service purchases only.
  • Offer is Available for Main & Supplementary Credit Cards except Corporate Credit Card.
  • Cashback will be added to eligible cards on July-2025.
  • The bank will choose qualified customers based on the info and reports available on cashback processing date.
  • To enjoy cashback, offer, the cardholders must meet the minimum count, amount of transactions based on the below table.
  • The maximum cashback is based on the card type based on the below table
Card Type Minimum
Amount
Usage		 Minimum Usage Count Maximum Cash back
Gold EGP 2,000 4 EGP 200
Platinum EGP 3,500 4 EGP 350
Infinite EGP 5,000 4 EGP 500
  • Supplementary count and amount transactions are added to the Primary cards
  • Any single transactions equal or greater than EGP 2,000 will be excluded
  • Incase the customer have more than 1 Primary cards, the customer can enjoy the offer only on 1 card
  • Incase the customer have more than 1 Primary card, the offer will be eligible only on the highest card type. For Ex: if the customer is a Platinum & Infinite cardholder, and the both cards are eligible to offer, Cashback will only be added to the Infinite Credit card and the Platinum credit card will be excluded.
  • There’s no Maximum number of transactions to enjoy the Cashback.
  • Loyalty program Points “Happy Points” will be earned upon the purchase transaction.

    Terms & Conditions app
    Taxation no.: 204-896-843

    close