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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions

Board Members

Name of Director Title Representing
Mr. Osama Saleh Chairman -Non- Executive Independent
Mr. Michel Le Masson Vice Chairman – Non- Executive CASA
Mr. Jean-Pierre Trinelle Managing Director – Executive CASA
Mr. Didier Reboul Board Member – Non- Executive CASA
Mr. Nicolas Tavernier Board Member – Non- Executive CASA
Mr. Pascal Desamais Board Member – Non- Executive CASA
Mr. Hatem Masmoudi Board Member – Non-Executive CACIB
Mr. Hassan Ali Dayekh Board Member -Non- Executive Rolaco EGP Investments
Dr. Adel Danish Board Member -Non- Executive Independent
Mrs. Rania Gaafar Board Member – Non- Executive Public Subscription
Dr. Mona El Garf Board Member – Non- Executive Independent