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Frequently Asked Questions

  • لتغيير نوع حساب الاشتراك/ اللغة / رقم الحساب المسجل: اضغط هنا

  • You can now check your Happy points balance and redeem them using banki Mobile in a few seconds.
  • View steps click here.

  • Login now to banki Mobile and activate “Taqsit” service through the following steps: click Here

  • Now using banki Mobile app latest version easily activate your soft token to start making transfers payments!
  • To view the steps click here

  • Now you can change your registered mobile number with no need to visit the branch.
  • To change your mobile number instantly click here
  • We will send you all communication> and transaction notification on your new mobile number

General Assembly Decisions

The following are the summaries up to date:

  • General Assembly Decision – 25 March 2025 click here
  • General Assembly Decision – 28 March 2024 click here
  • General Assembly Decision – March 2023 click here
  • General Assembly Decision – March 2022 click here
  • General Extra-Ordinary Assembly Decision – 31 March 2022 click here
  • General Assembly Decision – 29 June 2021 click here
  • General Extra-Ordinary Assembly Decision – 29 June 2021 click here
  • General Assembly Decision – March 2021 click here
  • General Extra-Ordinary Assembly Decision – 10 December 2020 click here
  • General Assembly Decision – 31 March 2020 click here
  • General Extra-Ordinary Assembly Decision – 31 March 2020 click here
  • General Assembly Decision – March 2019 click here
  • General Extra-Ordinary Assembly Decision – March 2019 click here
  • General Assembly Decision – March 2018 click here
  • General Extra-Ordinary Assembly Decision – March 2018 click here
  • General Assembly Decision – March 2017 click here
  • General Extra-Ordinary Assembly Decision – March 2017 click here
  • General Assembly Decision – December 2016 click here
  • General Assembly Decision – March 2016 click here
  • General Assembly Decision – March 2015 click here
  • General Extra-Ordinary Assembly Decision – March 2015 click here