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Frequently Asked Questions

  • Your savings plan is one click away. Click here for the steps.

  • Steps to change your billing profile/ language / billing account: Click Here

  • Click Here for the steps to apply for new banking products.

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My First and Breadfast Terms and Conditions

  • Offer: 100 EGP off when MyFirst customers pay with My First debit card & spend 250 EGP or more on the Breadfast app.
  • Eligibility: Offer valid exclusively for My First customers who have Myfirst debit card.

  • Process: Customers must apply their unique promo code shared with them by CAE through SMS at checkout
  • My First customer must pay using MyFirst debit card to enjoy the discount
  • The Promo code can be used One time during the campaign duration
  • Valid at Breadfast app only. (Not applicable in Breadfast physical branches)
  • Offer Duration:  from 4/2/2026 until 16/3/2026
  • Offer cannot be combined with other discounts or payment methods.