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Frequently Asked Questions

  • EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

  • All mutual funds announce the Investment Certificate price on a weekly basis, allowing investors to track their performance. Additionally, the fund manager publishes quarterly fact sheets that provide insights into the fund’s performance.

  • You can subscribe by signing a subscription form at any of the bank’s branches across Egypt. Subscription frequency varies depending on the fund type. Some funds offer daily subscriptions, while others provide weekly subscriptions. However, in all cases orders must be submitted before 12:00 pm on any applicable day.

  • Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank Click Here

    • Redemption orders can be signed at any of the bank’s branches across Egypt. Redemption frequency varies depending on the fund. Some funds offer daily redemption, while others provide weekly redemption. However, in all cases, orders must be submitted before 12:00 pm on any applicable day
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CAE Launches a New Campaign with a Multitude of Substantial Benefits

Cairo, Egypt, December 2023: Crédit Agricole Egypt (CAE) recently launched a new campaign that allows customers to access substantial benefits. By either opening a bank account or obtaining a Visa credit card,

 

new customers will not only have the opportunity to enjoy a 50% cashback offer, but also stand a chance to win the iPhone 13 Pro Max. This promotion will run until January 31st, 2024 – ensuring new customers have abundant time to enjoy the exceptional rewards.

Customers who use the new credit or debit card will be eligible for a guaranteed monthly cashback for a period of five months. This cashback will amount to 50% of their monthly purchases, provided that they meet the necessary spending criteria. On top of the cash backs, the two top spenders of the new credit cardholders and debit cardholders will win an iPhone 13 Pro Max.

The new campaign aims at contributing to the bank’s strategy to be the most committed bank to meeting customer satisfaction. Therefore, the bank provides offers and benefits, and distinguished banking products and services to all its customers. In addition, CAE, through this campaign, aims to expand its customers’ base and portfolio, thus strengthening its presence in Egypt.

Jean-Pierre Trinelle, Managing Director at Crédit Agricole Egypt, underlined: “At CAE, the focus extends beyond mere transactions; the aim is to build enduring relationships by delivering tailored campaigns and products that cater to the specific needs and interests of customers. The approach goes beyond a transactional mindset, as CAE strives to be a reliable partner throughout customers’ journeys, providing exceptional services and acting as an advisory resource to enhance their overall banking experience.”

In addition to the network of branches, the campaign allows new customers to open accounts through the CAE website or in our branches, dedicated to sports clubs and universities, in Cairo and Alexandria, and thus enjoy a 15% interest rate, during the campaign.

Nevine Shokry, Head of Proximity Banking Distribution at Crédit Agricole Egypt, stated “By leveraging innovative technology and aligning with customers’ evolving preferences, CAE ensures that the banking experience remains seamless, efficient and convenient. This customer-centric approach not only strengthens the bond between CAE and its customers but also supports the Central Bank of Egypt endeavors for financial inclusion.”

Crédit Agricole Egypt, through all its initiatives, strives to offer excellence in customer relationship, and is keen on achieving better engagement with diverse segments of the society, thus, ascertaining the bank’s leadership in a dynamic and ever-changing market.

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