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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
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Crédit Agricole Egypt Helps Celebrate the Five-Year Anniversary of the 57357 Children’s Cancer Hospital

As long-term donor to the 57357 Children’s Cancer hospital, CAE reaffirms its dedication to corporate social responsibility

In line with Crédit Agricole Egypt’s commitment to contribute to the community in which it operates, the bank recently helped celebrate the five-year anniversary of the 57357 Children’s Cancer Hospital. Crédit Agricole Egypt has been a long-term partner with the hospital since it opened. In recognition of their strong relationship, senior representatives from CAE, with other hospital supporters, were present during the afternoon event, where hundreds of children who have received cancer care from the hospital came out to enjoy an afternoon of games and fun.

CAE is committed to Egypt and continuously seeks to improve the well-being of all Egyptians through various CSR activities. Building on CAE’s corporate social responsibility initiatives, the bank is in the process of increasing its support for long-term social projects. The bank will provide support in projects to the local community across a variety of areas including support for education, healthcare, hunger alleviation and underprivileged youth.