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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
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Crédit Agricole Egypt Rewards Winners of the VISA-FIFA World Cup Draw CAE Visa cardholders fly to South Africa and win LCD Screens

Crédit Agricole Egypt (CAE) hosted a ceremony attended by the lucky winners of the VISA-FIFA World Cup promotional campaign. The nationwide promotion offered CAE Visa cardholders the opportunity to enter the draw for 3 all-inclusive trips to attend the World Cup in South Africa in addition to 50 LCD screens. This promotion has been conducted jointly by CAE and VISA in order to reward the Bank’s credit and debit cardholders for keeping CAE cards on the top of their wallets.

The three lucky travelers were Eman Mostafa, Mohamed Mokhtar Said and Ahmed Helmy Ibrahim, got to experience the semi-final matches live in South Africa, where they had the opportunity to participate in the world’s most exciting sporting event. As the grand prize winners, their packages included 2 round trip tickets, match tickets, hotel accommodation, ground transportation, and a touristic tour.

“CAE is proud to collaborate with Visa to offer its cardholders this unique opportunity to win a once-in-a-lifetime chance to be part of the World Cup,” said Mr. Henri Guillemin, CAE Managing Director. “We are running this promotion with Visa to give our cardholders the extraordinary chance to make the most of their everyday card usage. This promotion is about rewarding our loyal customers and our newest cardholders with a fantastic opportunity to witness the world’s premier football event firsthand”.