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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
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Crédit Agricole Egypt unveils “Fidèle Club”, dedicated to distinguished clients

CAIRO, EGYPT, February 2012 – Crédit Agricole Egypt recently launched “Fidèle Club” offering to its distinguished clients a unique banking relationship with special privileges inspired from their needs and lifestyle.

The Club’s members are invited to experience the art of banking with a special treatment and preferential privileges. Club membership entitles client to benefit from a priority service and an immediate processing of their transactions. Sound financial advices will be offered by dedicated relationship managers who will introduce the right financial solutions to fit customers’ needs and goals. Members are also invited to discover further ongoing advantages with their Platinum cards.

“Fidèle Club stems from Crédit Agricole Egypt’s core values of fidelity, friendliness, professionalism and trust. Its special privileges reflect the bank’s ongoing commitment, positioning Crédit Agricole among the top financial partner of choice for high net-worth individuals”, commented François-Edouard Drion, Managing Director of Crédit Agricole Egypt. With Fidele Club, CAE completes its wide range of offerings tailored to suit each segment: retail, private banking, medium enterprises as well as large local and multinationals.

It is worth mentioning that the Fidèle Club’s French name reflects the unalterable loyalty to Bank to the interests of its valuable clients. It is based on the concept of an exclusive clubs with special privileges to its members.