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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions

Crédit Agricole Offers "My First" during the Arab financial Inclusion Week

Recognizing the growing importance of providing access to financial services, Credit Agricole Egypt participated in the Arab financial inclusion week initiated by the Central Bank of Egypt, from the 27th of April to the 4th of May. The financial inclusion week aims to educate and equip people who don’t work in financial institutions with basic banking products to fulfill their needs.

On this occasion, Credit Agricole Egypt offered “My First” package that targets youth between the age of 18-26 with free account opening fees and no minimum balance.