How can we help you ?

PRESS ENTER TO START THE SEARCH

Frequently Asked Questions

  • Your savings plan is one click away. Click here for the steps.

  • Steps to change your billing profile/ language / billing account: Click Here

  • Click Here for the steps to apply for new banking products.

  • Your savings plan is one click away. Click here for the steps.
Access all questions

Renewal Of banki Alert Service Included In The Online Offer For Daily Account, Credit Card And Loan Customers

Important Information:

  • Your subscription in banki Alerts Service included for free in the online offer for one year will expire starting this month.
  • You have been automatically renewed to Slim package to enable you to continue follow instantly your banking transactions.
  • Slim subscription package: payment is per number of SMS sent, no monthly subscription and charge per SMS 0.7 EGP.
  • Freedom to choose between variety of alerts types, language and convenient subscription packages to match your banking style and your preferred language. For more information about types of banki Alerts and subscription packages click here
  • Possibility to change your subscription package or choose type of alerts through your banki Online service – banki Alerts

Terms and conditions apply