How can we help you ?

PRESS ENTER TO START THE SEARCH

Frequently Asked Questions

  • Steps to change your billing profile/ language / billing account: Click Here

  • Press on “personal Accounts”
  • Tab the account number to review last 50 transactions done

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here
Access all questions

Simplify Your Life, Maximize Your Potential with Optime

Optime is more than just a banking package—it’s a personalized solution designed to empower you to achieve your ambitions and embrace life to the fullest.

How “Optime” enhances your banking experience:

Dedicated Support:

  • Personalized Banking: Enjoy dedicated support from a Relationship Officer committed to helping you reach your financial goals.
  • Priority Service: Skip the line with priority service at all Crédit Agricole branches, making your banking experience faster and more convenient.

Financial Advantages:

  • Free Gold Debit Card: Enjoy the convenience and benefits of a complimentary Gold Debit Card.
  • Exclusive Gold Credit Card: Get a special credit card with an unsecured credit limit up to EGP 99,000 and enjoy 20% discount on issuance fees.
  • Flexible Cash Loans: Secure the funds you need with “Optime” unsecured cash loan with an amount up to EGP 300,000 and benefit from 30% discount on administrative fees for all cash and car loan programs.
  • Enhanced Interest Rates: Grow your savings faster with an additional 0.125% interest rate on one- and three-month Time Deposits and an extra 0.25% on six-month Time Deposits.
  • Rewarding Transactions: Earn “Happy Points” every time you use your Debit or Credit Cards, banki Mobile.

Seamless Digital Banking:

  • banki Mobile: Manage your accounts, track transactions, view Credit Card statements, pay bills, and more with the user-friendly banki Mobile app.

Joining Optime Is Easy:

Meet one of the following requirements:

  • Maintain an average balance of EGP 100,000 (or equivalent) across your Crédit Agricole Egypt accounts for the past 3 months.
  • Transfer your monthly net salary of at least EGP 9,000 (or equivalent) to your Crédit Agricole Egypt account.
  • Maintain an average monthly cash flow of at least EGP 9,000 (or equivalent) to your Crédit Agricole Egypt accounts for the past 6 months.

Important Information:

  • A monthly fee of EGP 50 (or equivalent) will apply for 6 months if the eligibility criteria are not met for 6 consecutive months.
  • Optime package services will be suspended if the eligibility criteria are not met for 12 consecutive months.

Apply Now

Terms and Conditions Apply