How can we help you ?

PRESS ENTER TO START THE SEARCH

Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions

Can I know the value date of cheques under collection?

B

Can I know the value date of cheques under collection?

  • Yes, please login to banki Mobile > cheques> outward cheques> choose the account> choose the status of “cheques under collection “>click search
( window.MSReady = window.MSReady || [] ).push( function( $ ) { "use strict"; var masterslider_d9e0 = new MasterSlider(); // slider controls masterslider_d9e0.control('arrows' ,{ autohide:true, overVideo:true }); // slider setup masterslider_d9e0.setup("MS6932bda1bd9e0", { width : 350, height : 350, minHeight : 0, space : 0, start : 1, grabCursor : true, swipe : true, mouse : true, keyboard : false, layout : "boxed", wheel : false, autoplay : false, instantStartLayers:false, mobileBGVideo:false, loop : false, shuffle : false, preload : 0, heightLimit : true, autoHeight : true, smoothHeight : true, endPause : false, overPause : true, fillMode : "fill", centerControls : true, startOnAppear : false, layersMode : "center", autofillTarget : "", hideLayers : false, fullscreenMargin: 0, speed : 20, dir : "h", responsive : true, tabletWidth : 768, tabletHeight : null, phoneWidth : 480, phoneHeight : null, sizingReference : window, parallaxMode : 'swipe', view : "basic" }); window.masterslider_instances = window.masterslider_instances || []; window.masterslider_instances.push( masterslider_d9e0 ); });