How can we help you ?

PRESS ENTER TO START THE SEARCH

Frequently Asked Questions

  • Steps to change your billing profile/ language / billing account: Click Here

  • Press on “personal Accounts”
  • Tab the account number to review last 50 transactions done

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here
Access all questions

How to change my security question and answer through banki Mobile?

B

How to change my security question and answer through banki Mobile?

    • Choose Preferences > Settings >change Security Q & A to change them
    • Choose a new security questions and answers> enter your token authorization code for verification> click continue