How can we help you ?

PRESS ENTER TO START THE SEARCH

Frequently Asked Questions

  • Steps to change your billing profile/ language / billing account: Click Here

  • Press on “personal Accounts”
  • Tab the account number to review last 50 transactions done

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here
Access all questions

Using banki Wallet you can transfer money to any wallet in Egypt, by inserting the beneficiary mobile # only!

B

Using banki Wallet you can transfer money to any wallet in Egypt, by inserting the beneficiary mobile # only!

  • You can even select your beneficiary from your mobile contact list.
  • This transfer is free of charge
  • Start using banki Wallet to pay your bills
  •  you pay different bills remember to set them as “favorites” so you can easily pay them again next time.
  • To register & activate banki Wallet click here
  • to Send Money through banki Wallet: click here