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Frequently Asked Questions

  • Steps to change your billing profile/ language / billing account: Click Here

  • Press on “personal Accounts”
  • Tab the account number to review last 50 transactions done

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here
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Visa Infinite Credit Card Benifits

Aiming to facilitate your luxurious needs & make your superior spending power right under your fingertips, Crédit Agricole unlocks the latest opportunities and benefits offered by the Visa Infinite Card!

Accommodation Offers:

  • Access to 985,000+ hotels and vacation rentals globally at Agoda booking
  • Discount 12% in addition to various benefits at Fairmont and Jumeirah and much more around the world.

Airport Ride:

Get 50% off on 4 airport transfers (up to EGP 40) with Careem using promo code EGPVI50 when you pay with your Visa Infinite Card.

Airport Delight:

  • Enjoy 12 free Airport Lounge visits using Lounge key* with 1 accompanied guest.
  • Airport Meet & assist through YQ global network with 30 % off
  • Airport Dining Discounts at more than 200 restaurants with “Dragon Pass” program

*lounge Key Airport Lounge Visits Eligibility:

  • Primary & supplementary card holders are each entitled to 12 lounge visits with an additional guest to utilize each calendar year.
  • Each Card holder has to complete 1 international transaction in the calendar year with minimum 1USD or equivalent in any foreign currency to be eligible for the lounge visits.
  • The card holder is first granted 2 complementary visits to utilize each year prior meeting the eligibility condition (1 USD transaction). Upon satisfying the eligibility condition the card holder becomes eligible for the remaining 10.

Visa Support:

  • Enjoy 24-hour concierge providing personal service taking care of all your requests in details.
  • Get Global customer assistance services by receiving personal support and world-class customer service while travelling, through providing essential services when mostly needed, for example when losing your card and need an Emergency card replacement and much more

Visa Rewards:

  • Get discounts on green fees at a growing number of golf clubs across the globe.
  • Up to 4 months of free Anghami Plus membership per year
  • Up to 30% discount at AVIS car rental.
  • Discounts at a wide selection of merchants and Restaurants in UAE, Lebanon and Oman.

Visa Protect:

With your Infinite Card you get to enjoy MULTI – TRIP TRAVEL INSURANCE and Fraudulent Card Misuse Protection in case of Emergency medical expenses, Baggage delay, purchase protection against theft or damage and much more…

Departure Treats:

Process your VAT refund in style in key cities with Visa & Global Blue Lounges and get VAT REFUND AUGMENTATION and claim up to an additional 5% of your VAT refund amount through UTU Plus…

To know more details on all the infinite card benefits click here