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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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New Exclusive Package

Enjoy many exclusive benefits, tailored specially for you.

New Exclusive Package

Enjoy many exclusive benefits, tailored specially for you

Enjoy many exclusive benefits tailored specially for you, as well as a special treatment to offer you the best advisory services and financial solutions

ACCOUNTS

  • Discounted account opening fees for eligible customers
  • Discounted service charges for eligible customers
  • Interest-bearing current account
  • Preferential tiered interest rates
  • Possibility of issuing a checkbook

DEBIT CARD

  • Free issuance and renewal of primary Debit Card
  • Daily withdrawal limit up to EGP 30,000 from any CAE ATM free of charges
  • Earn reward points every time you make transactions using your Debit Card

FINANCE SOLUTIONS

  • Personal cash loans with preferential and competitive interest rates and repayment tenor up to 7 years
  • Financing new and used cars for more savings with competitive rates and repayment tenor up to 7 years
  • Financing electric cars and solar products for sustainable living with competitive interest rates and repayment tenor up to 7 years
  • Mortgage/Housing programs financing your future home at competitive rates
  • Buy-out loans from other banks by settling all your outstanding loans’ balances at discounted interest rate

CREDIT CARDS

  • Free issuance fees for Primary Platinum or Gold Visa Credit Card
  • Free issuance fees for the first supplementary Platinum or Gold Visa Credit Card
  • Earn reward points every time you make transactions using your Visa Credit Card

SAVING SCHEMES

  • Certificates of deposits, time deposits and saving accounts and with competitive interest rate for special deposit amounts
  • Various insurance and investment programs to better meet employees needs

SERVICES

  • Free Digital Services to use wherever and whenever you choose for balance inquiries, account monitoring, transfers and much more
  • A 24/7 banki Phone team is available to answer all queries and to assist you with your banking transactions
  • Free 10 SMS monthly, Each additional SMS costs EGP 0.5
  • Exclusive loyalty programs to provide a unique banking experience

 

To activate Debit Card click here

To log in using banki Mobile click here

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