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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions
Working Capital

Empower Your Business with Flexible Working Capital Financing

Working Capital

Working Capital

Empower Your Business with Flexible Working Capital Financing

Tailored for ambitious Egyptian SMEs, our new Working Capital Facility Program provides short-term financing to help you manage your daily business needs with ease.

Whether it’s settling supplier dues, government taxes, customs, or utility payments—this 12-month non- revolving facility gives you the financial flexibility to keep your operations running smoothly.

Features & Benefits

  • Finance up to 50% of your proven inflows
  • Fast approval based on your business cash flow
  • Compliant with CBE SME initiative
  • Dedicated relationship managers to support your growth
  • Finance up to 15 MEGP based on sales turnover.
  • 12-month repayment plan with equal installments include 6 months grace period
  • No need for fixed asset collateral
  • Transparent and fast onboarding

Eligibility Criteria

Eligible companies must meet the following conditions:

  • Min 3 years in operation (validated by commercial registration)
  • Classified as an SME according to the Central Bank of Egypt definition
  • Annual sales turnover between EGP 20 million and EGP 400 million

Required Documents

  • Articles of incorporation and/or latest amendment contract
  • Recent commercial register (ACP must match the same commercial register number & name)
  • Valid Operating license or contracting certificate
  • Taxation card, social insurance and tax position
  • Financials: Three years of audited financial statements duly signed by legal accountant and/or Chairman, with annual revenues exceeding EGP 20 million
  • Auditor CBE- listed or provide full credentials for approval








    An asterisk (*) means required information.