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Frequently Asked Questions

  • لتغيير نوع حساب الاشتراك/ اللغة / رقم الحساب المسجل: اضغط هنا

  • You can now check your Happy points balance and redeem them using banki Mobile in a few seconds.
  • View steps click here.

  • Login now to banki Mobile and activate “Taqsit” service through the following steps: click Here

  • Now using banki Mobile app latest version easily activate your soft token to start making transfers payments!
  • To view the steps click here

  • Now you can change your registered mobile number with no need to visit the branch.
  • To change your mobile number instantly click here
  • We will send you all communication> and transaction notification on your new mobile number
Cards Activation

"Card Activation on ATM"

Cards Activation

Card Activation on ATM

You can activate your New Debit Card /Credit Card through:

Visit nearest CAE ATM:

  • Step 1: Insert your card in the ATM
  • Step 2: Create your ATM PIN and re-enter the ATM PIN for confirmation
  • Step 3: Enter the activation code, you will receive on your registered mobile
  • Step 4: To complete your activation successfully, please perform ATM balance inquiry

Important Notes:

  • Make sure you have your mobile device with the number registered in the bank to receive the activation code
  • ATM PIN will be used to authorize ATM cash withdrawal and point of sale at merchants
  • The activation code you received on your mobile will be used ONLY during the activation process

For Account holders ONLY:

  • If you are already enrolled in the Online Banking Service click LOG ON “displayed on the Home Page”
  • If you are not yet enrolled in the Online Banking Service click Register Now “displayed on the Home Page”

Terms & Conditions apply.