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Frequently Asked Questions

No prior reservation is required

Unlimited free access throughout the calendar year

Present your membership QR code to the lounge staff

Unlimited free access throughout the calendar year

  • Yes $1 per calendar year. In case cardholder did not meet the minimum spend criteria of $1 during the calendar year.
  • he/she will be entitled to only 2 free access+ 1 free guest per visit.
Visa Airport Companion lounge Service

Enjoy your time at the luxury airport lounges

Visa Airport Companion lounge Service

Enjoy your time at the luxury airport lounges

Now your Digital membership is your only key to Airport Lounges

With Crédit Agricole Visa Infinite and Platinum Credit Cards … Your key to airport comfort is here!

Visa is introducing a seamless digital experience towards the enjoyment of luxury airport lounges benefits.

Starting October 1st 2024, you will need to download” Visa Airport Companion” application, then register your Visa Infinite and Platinum Credit Card to create your digital membership that will allow you to access more than 1,200 lounges worldwide, check lounges locations, amenities, your visits entitlements and more.

Download the app now

For IOS: click here

For Android: click here

 

Important Notes: Applies For Infinite & Platinum Credit cards  (Primary & Supplementary)

  • To create & get your membership QR code:
    • Download the app from Apple Store or Google Play Store and follow the instructions. Once the app is downloaded, select Sign Up and complete the information as requested, including:
      • Card details
      • Name, email address, and mobile number
      • Consent to Terms and Conditions, Privacy Policy, and Terms of Use
      • A six-digit code will be sent to your mobile number or email address for verification. After successful verification, you will be asked to create a password then you will be directed to the app home screen, where you can access and use your benefits straight away.
      • At the home page bottom menu click on “Membership” to find your QR code/Digital membership that you will need to present to the lounge receptionist.
  • Each Supplementary card related to Platinum or Infinite must register their own cards at “Visa Airport Companion” App, using their personal details including their name as per their passport, Mobile number and their email address

Unlimited free access throughout the calendar year

Unlimited free access throughout the calendar year

  • Yes $1 per calendar year. In case cardholder did not meet the minimum spend criteria of $1 during the calendar year.
  • he/she will be entitled to only 2 free access+ 1 free guest per visit.

Present your membership QR code to the lounge staff

6 free access throughout the calendar year then every extra visit will be charged by $32 (it will be debited from the registered credit card)

No minimum spend required

Present your membership QR code to the lounge staff

  • Yes guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
  • Yes guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)

With the same QR or Digital membership generated by the Primary OR Supplementary cardholders.

You will only be able to access lounges by presenting your membership QR code from the mobile app.

No prior reservation is required