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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions
Hello To My First

Hello To My First

Hello To My First

Beginning.. Together

banki Mobile



Install Now

We know that you are the generation that has no limits to their ambitions and dreams, therefore we tailored MY FIRST  for you.

Now you can join MY FIRST if you are 15 years old!

With MY FIRST you will enjoy:

  • Free account opening
  • High-Interest Savings Account: Earn 8% interest rate on savings up to EGP 50,000.
  • Debit Card free issuance and renewal fees: Enjoy convenient access to your savings with a free debit card for withdrawals and purchases.
  • Transaction alerts: Stay informed with 10 free SMS alerts per month with banki Alert. Additional alerts are available for EGP 0.25 each.
  • Happy Points Program: Earn loyalty points on every transaction made with your debit or credit card, and banki Mobile. Redeem your points at the participating merchants. Click here
  • Exclusive discounts and offers: Enjoy special deals and promotions at your favorite stores. Click here
  • Digital banking convenience: Manage your accounts, track transactions, pay bills, and more with banki Mobile application.  Install Now
  • Fast track to CAE summer internship: Gain valuable experience with a fast track to Crédit Agricole Egypt’ summer internship program

Reaching 21 Years Old, unlock more benefits:

  • Credit Card: Enjoy a 50% discount on primary credit card issuance fees.
  • Loans: Get a 50% discount on administration fees for Cash and Car Loans.

Eligibility: Youth individuals aged 15 and not yet 26 years old

To know the bank tariff. Click here

Note: When you reach 26 years old, you’ll receive an SMS notification about the transition of your MY FIRST account to a Quattro Saving Account with its related SMS package. Your account number remains the same and you will be offered a banking package tailored to your specific needs at that time.

Are you ready to start your journey to financial freedom with MY FIRST?

Terms & Conditions Apply Click Here

 







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