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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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Hello To My First

Hello To My First

Hello To My First

Beginning.. Together

banki Mobile



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We know that you are the generation that has no limits to their ambitions and dreams, therefore we tailored MY FIRST  for you.

Now you can join MY FIRST if you are 15 years old!

With MY FIRST you will enjoy:

  • Free account opening
  • High-Interest Savings Account: Earn 8% interest rate on savings up to EGP 50,000.
  • Debit Card free issuance and renewal fees: Enjoy convenient access to your savings with a free debit card for withdrawals and purchases.
  • Transaction alerts: Stay informed with 10 free SMS alerts per month with banki Alert. Additional alerts are available for EGP 0.25 each.
  • Happy Points Program: Earn loyalty points on every transaction made with your debit or credit card, and banki Mobile. Redeem your points at the participating merchants. Click here
  • Exclusive discounts and offers: Enjoy special deals and promotions at your favorite stores. Click here
  • Digital banking convenience: Manage your accounts, track transactions, pay bills, and more with banki Mobile application.  Install Now
  • Fast track to CAE summer internship: Gain valuable experience with a fast track to Crédit Agricole Egypt’ summer internship program

Reaching 21 Years Old, unlock more benefits:

  • Credit Card: Enjoy a 50% discount on primary credit card issuance fees.
  • Loans: Get a 50% discount on administration fees for Cash and Car Loans.

Eligibility: Youth individuals aged 15 and not yet 26 years old

To know the bank tariff. Click here

Note: When you reach 26 years old, you’ll receive an SMS notification about the transition of your MY FIRST account to a Quattro Saving Account with its related SMS package. Your account number remains the same and you will be offered a banking package tailored to your specific needs at that time.

Are you ready to start your journey to financial freedom with MY FIRST?

Terms & Conditions Apply Click Here

 







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    Hello to My First

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    Fidele Club Eligibility

    Check out the Happy Points

    Know our tariff - Retail