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Frequently Asked Questions

  • لتغيير نوع حساب الاشتراك/ اللغة / رقم الحساب المسجل: اضغط هنا

  • You can now check your Happy points balance and redeem them using banki Mobile in a few seconds.
  • View steps click here.

  • Login now to banki Mobile and activate “Taqsit” service through the following steps: click Here

  • Now using banki Mobile app latest version easily activate your soft token to start making transfers payments!
  • To view the steps click here

  • Now you can change your registered mobile number with no need to visit the branch.
  • To change your mobile number instantly click here
  • We will send you all communication> and transaction notification on your new mobile number
banki Lite

Now you can enjoy the ease of navigation experience of banki Mobile with a desktop view with banki Lite

banki Lite

banki Lite

Enjoy seamless navigation with banki Lite Desktop view, now featuring a new look, enhanced interface, and improved user experience. The platform is bilingual in both English and Arabic

Experience a dynamic look with banki Lite! Bringing you a fresh and engaging experience in every season and special occasion

Use your existing banki Mobile credentials to log in:

  • Same username, password, and challenge answer.
  • Access saved beneficiaries and favorite bills.
  • Use the same soft token (Entrust identity guard) to secure your transactions.
  • Access banki Lite to enjoy our services:

  • Change your mobile number without visiting the branch.
  • Reset your login credentials (username/password/Challenge answer) if forgotten
  • Transfers to other banks in Egypt.
  • Submit ATM dispute claims for incomplete ATM transactions.
  • Apply for installment plans on your credit card purchases with Taقsit service.

For more details, visit banki Mobile website page click here

To access banki Lite:

Login