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Frequently Asked Questions

    • Now using banki Mobile app latest version easily activate your soft token to start making transfers payments!
 

  • Now you can change your registered mobile number with no need to visit the branch.
  • To change your mobile number instantly click here
  • We will send you all communication> and transaction notification on your new mobile number

    • You can now submit an ATM dispute request using banki Mobile at any time from anywhere in a few seconds and you will no longer need to visit the branch!
    • For the steps click here

    • You can now check your Happy points balance and redeem them using banki Mobile in a few seconds.
    • View steps click here.

    • Login now to banki Mobile and activate “Taqsit” service through the following steps: click Here
    Access all questions

    Integrated Sustainability Reports

    CRÉDIT AGRICOLE EGYPT’S INTEGRATED REPORT

    Crédit Agricole Egypt is the first bank in the country to follow the Integrated Reporting (IR), the most advanced reporting framework and in compliance with the Global Reporting Initiative (GRI) in its sustainability reporting.

    Under the themes of “Creating an Impact”, moving to “Shaping a Sustainable Future” and till “Embracing an Elevated Journey”, the three editions of the bank’s sustainability reports highlighted the strategic journey and notable milestones accomplished in delivering value to customers, shareholders, and the wider society and economy the bank serves while preserving the environment.

    The reports reflect the progress made in creating value and driving positive impact in the areas of sustainability and responsible business practices, guided by the CA Group’s overarching vision and strategic direction.

    Crédit Agricole Egypt’s IR reports take you in a journey to explore:

    • CAE Governance structure
    • CAE Sustainability Approach
    • CAE Capitals (Economic, Social, Environmental…etc)
    • Value Creation

    Click here to read Credit Agricole Egypt’s Integrated Report 2017 – 2019

    Click here to read Credit Agricole Egypt’s Integrated Report 2020 – 2022

    Click here to read Credit Agricole Egypt’s Integrated Report 2023