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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions

Community Schools

Knowing that education is an essential tool, that helps people to develop themselves even acts as a shield to what tomorrow holds, CAE has sponsored 191 community schools in upper Egypt that provide education to around 6000 students.

  • Community schools offer an education to children aged 9 to 14 in rural areas with low population that the government cannot  Upon the fact that the government has to have 500 students ( +) to establish a normal school
  • The bank is financing the upgrade of the classrooms, providing desks, and chairs as wells as the running cost of schools
  • Crédit Agricole established from scratch 5 new schools in Assiut Governorate in addition to its running operation cost
  • Staff members from the branches in upper Egypt have been particularly involved in field visits to the schools