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Frequently Asked Questions

  • لتغيير نوع حساب الاشتراك/ اللغة / رقم الحساب المسجل: اضغط هنا

  • You can now check your Happy points balance and redeem them using banki Mobile in a few seconds.
  • View steps click here.

  • Login now to banki Mobile and activate “Taqsit” service through the following steps: click Here

  • Now using banki Mobile app latest version easily activate your soft token to start making transfers payments!
  • To view the steps click here

  • Now you can change your registered mobile number with no need to visit the branch.
  • To change your mobile number instantly click here
  • We will send you all communication> and transaction notification on your new mobile number

Cheques

  • Cheques issued by you and cheques submitted by you to the bank for clearing or collection

  • Cheque transaction done on last 6 months

  • Yes, after login, choose cheques> choose account and enter the cheque number if available> click search> click on the cheque number, a details screen will be opened

  • Yes, please login to banki Mobile > chequesoutward chequeschoose the account> choose the status of “cheques under collection “>click search