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Frequently Asked Questions

  • Yes, the same eligibility criteria apply to both primary and supplementary credit cards.
  • Each cardholder must meet the required international spend condition independently to qualify for the benefit.

  • Eligibility is based on posted (settled) transactions, not pending ones. Customers should ensure their transactions are fully processed and posted before attempting lounge access.

  • It means the system checks 90 days backward from the date of the last international transaction processed to confirm eligibility.

  • If the required international spend (USD 5 within the last 90 days) is not met, lounge access will not be granted, and the visit will be declined.

  • An international transaction includes any purchase made outside Egypt or in foreign currency, whether performed abroad or through international online merchants.
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Crédit Agricole Egypt presents its first integrated sustainability report entitled Innovation and Sustainability to Create an Impact

Crédit Agricole Egypt presents its first integrated sustainability report entitled Innovation and Sustainability to Create an Impact

02/03/2021

The report relies on GRI reporting guidelines for the first time in Egypt

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In recognition of their efforts during the COVID-19 crisis

In recognition of their efforts during the COVID-19 crisis

12/15/2020

Crédit Agricole Egypt honours the Shooting club members, doctors in public hospitals dedicated

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Crédit Agricole Egypt opens its two latest banki Store branches in Gleem and Alexandria Sporting Club

Crédit Agricole Egypt opens its two latest banki Store branches in Gleem and Alexandria Sporting Club

12/14/2020

Inauguration takes place in the presence of the France's ambassador to Cairo

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Press Release Q3 – 2020

Press Release Q3 – 2020

11/26/2020

Crédit Agricole Egypt, 2020 - 9 months Results

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Crédit Agricole Egypt expands its network with three new ‘banki Store’ branches

Crédit Agricole Egypt expands its network with three new ‘banki Store’ branches

10/12/2020

Crédit Agricole Egypt announced the inauguration of three new branches

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Crédit Agricole Egypt receives two prestigious awards in digital banking services from Global Finance

Crédit Agricole Egypt receives two prestigious awards in digital banking services from Global Finance

09/15/2020

The bank wins two awards: Best Mobile Banking Adaptive Website – consumer category and the digital B

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Press Release Q2 – 2020

Press Release Q2 – 2020

09/01/2020

Crédit Agricole Egypt H1-2020 RESULTS

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In the fight against COVID-19

In the fight against COVID-19

07/27/2020

Crédit Agricole Egypt postpones above 120,000 facilities

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Credit Agricole Egypt Q1-2020 RESULTS

Credit Agricole Egypt Q1-2020 RESULTS

05/14/2020

Credit Agricole Egypt Q1-2020 RESULTS

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Crédit Agricole Egypt launches ‘Thank You’ initiative and exempts medics from banking fees

Crédit Agricole Egypt launches ‘Thank You’ initiative and exempts medics from banking fees

05/12/2020

Crédit Agricole Egypt has announced the launch of a new initiative, titled “Shokran”

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