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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions

CAE Rewarded By Misr El Kheir

On the annual celebration of Misr El Kheir, CAE was recognized for its contribution in the Community service during the last four successive years. Sayonara El Asmar- CSR Steering & Operation Committee member represented CAE in the event and received a reward shield.

It worth mentioning that CAE partnered with Misr El Kheir in several projects that are aligned with the bank main pillars of development; education, health, and social development.

CAE has sponsored 192 community schools in Upper Egypt, connected clean water to 3000 deprived houses and intervene in one of the very poor village in Assuit with a complete sustainable development.

Stay tuned to the launch of CAE foundation!