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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions

Crédit Agricole Egypt, 1st Quarter 2025 Standalone Financial Results - Press Release

The Board of Directors of Credit Agricole Egypt approved the Bank’s results for the period ending Mar 31, 2025, at its meeting on Tuesday, April 29, 2025.

  • Net Profit at EGP 1,869 million, down -18% Year-on-Year (due to one-off FX income in Mar 24);
  • Customer Deposits reached EGP 94.9 billion, up 12% Year-on-Year;
  • Gross Loans reached EGP 58.3 billion, up 28% Year-on-Year;
  • Current and Saving Accounts to Total Deposits reached 56%, down -2% Year-on-Year;
  • Non-Performing Loans ratio at 2% and Coverage Ratio at 196%;
  • Loans-to-Deposit Ratio at 61%, up +7% Year-on-Year driven by strong loans growth;
  • Resilient Capital Structure, Capital Adequacy Ratio of 21.1%;
  • Return on Average Assets at 5.9% down -2.6% Year-on-Year and Return on Average Equity at 37.5% down -24% Year-on-Year;
  • Cost Income Ratio at 24.8% Up by 8% Year-on-Year;

To know more click here