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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions

Credit Agricole Egypt cardholders have the opportunity to win a total travel bundle to Russia this summer to go attend FIFA matches.

Credit Agricole Egypt cardholders have the opportunity to win a total travel bundle to Russia this summer to go attend FIFA matches. 

 

Credit Agricole Egypt has launched during February and March a promotional campaign in association with Visa. The aim is to reward the bank’s customers for their loyalty and keeping Credit Agricole cards on top of their wallet.

To win, cardholders should simply utilize more and more their cards. the more they spend, the higher their chances to win.