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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions

Credit Agricole Egypt the Golden Sponsor of the Walkathon of Alexandria

As Credit Agricole Egypt believes in the importance of developing the Egyptian society from all aspects, the bank has participated as the golden sponsor in the Walkathon of Alexandria that took place on the 28th of April.

The event aimed to raise donations for the support of road accidents’ victims. Hundreds of people who live in Alexandria, including the employees of Credit Agricole Egypt, participated in the march that began from the French Consulate to the Qaibay Fort. The event was very successful; thanks to all who contributed to this memorable day.