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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions

“Press Release Q4 – 2020”

A bank fully mobilized to support customers, economy and community
Strong balance sheet and dynamic commercial activities

FINANCIAL HIGHLIGHTS

  • Net Profit of EGP 1,365 Mln
  • Return on Assets of 2.6%
  • Return on Equity of 23.2%
  • Strong Capital Adequacy Ratio at 20.33%
  • Good quality of assets, NPL 3.06% and strong NPL coverage
  • Customer Loans portfolio recorded EGP 26.9 Bln
  • Customer Deposits portfolio recorded EGP 41.3 Bln
  • Gross Loans to Deposit Ratio of 65.1%

ACTIVITIES HIGHLIGHT

  • Priority to supporting our customers and community through COVID-19 situation:
  • Maintain business continuity while adapting strict health and safety measures to ensure staff and customers protection 

For more information, please click here