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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions
Payroll Service Accounts & Packages

Would you like to open an individual bank account with Credit Agricole?

Payroll Service Accounts & Packages

Enjoy many exclusive benefits, tailored specially for you

With Crédit Agricole new Payroll account, you can start enjoying our wide range of products and services designed to suit all your financial needs and desires:

Features & Benefits

  • Access to all Crédit Agricole products and services with preferential features and pricing.
  • Financing and Mortgage programs at competitive rates
  • Free Debit Card issuance and renewal
  • Free 10 SMS monthly, Each additional SMS costs EGP 0.5
  • Free Digital Services to use wherever and whenever you choose
  • Preferential upward tiered interest rate on your account
  • VISA Credit cards for better shopping experience
  • Get rewarded every time you transact using Debit, or Credit cards.
  • Different insurance & investment programs to better suit your needs
  • Advance Against salary monthly- Employees can apply and overdraw 50% from the next salary
  • Loyalty programs with even more benefits to cover all employees’ needs and wants
  • Dedicated support through call-center team on “19191” to answer all your queries 24/7

To Activate Credit card click here

To log in using banki Mobile click here

Quick links

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