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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions
banki Lite

Now you can enjoy the ease of navigation experience of banki Mobile with a desktop view with banki Lite

banki Lite

Experience a dynamic look with banki Lite!

Enjoy seamless navigation with banki Lite Desktop view, now featuring a new look, enhanced interface, and improved user experience. The platform is bilingual in both English and Arabic

Experience a dynamic look with banki Lite! Bringing you a fresh and engaging experience in every season and special occasion

Use your existing banki Mobile credentials to log in:

  • Same username, password, and challenge answer.
  • Access saved beneficiaries and favorite bills.
  • Use the same soft token (Entrust identity guard) to secure your transactions.

  • Access banki Lite to enjoy our services:

  • Change your mobile number without visiting the branch.
  • Reset your login credentials (username/password/Challenge answer) if forgotten
  • Transfers to other banks in Egypt.
  • Submit ATM dispute claims for incomplete ATM transactions.
  • Apply for installment plans on your credit card purchases with Taقsit service.

For more details, visit banki Mobile website page click here

To access banki Lite:

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