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Frequently Asked Questions

No prior reservation is required

Unlimited free access throughout the calendar year

Present your membership QR code to the lounge staff

Unlimited free access throughout the calendar year

  • Yes $1 per calendar year. In case cardholder did not meet the minimum spend criteria of $1 during the calendar year.
  • he/she will be entitled to only 2 free access+ 1 free guest per visit.
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Debit Card Activation

Dear valuable customer,

Thank you for banking with Crédit Agricole.

We seize this opportunity to welcome you and wish you an exquisite banking experience that you deserve on all spectrum.

Use Your CAE Debit Card… No More Cash, No Worries!

  • Debit card acceptance

    • With your Crédit Agricole VISA Debit Card,
    you can use it as a fast, secured shopping tool at any merchant or online and for cash withdrawal from any ATM (either Crédit Agricole Egypt or any other bank).

  • Contactless Debit card activation:

    • You can activate your Crédit Agricole VISA Contactless Debit Card
    through any of Crédit Agricole Egypt various digital channels. To know more click here

  • Important information on card activation:

    • To activate any of Crédit Agricole cards through any of our digital channels, please ensure that your registered mobile number is available with you to receive the activation code through it.

  • PIN code created is used for withdrawal transactions and purchase transactions at merchants. This PIN code shouldn’t be disclosed to any person whatsoever.
  • Code received on your mobile phone is only used once to serve Debit Card activation purpose.
  • Branches and ATM locations:

    • To know more about Crédit Agricole branches and ATMs locations found across Egypt, click here

  • Happy points Loyalty Program:

    • With “Happy Points” Loyalty Program, you will earn points with every purchase transaction either local or international & on usage of banki Mobile & banki Wallet … to know more, click here

  • A range of innovative digital banking solutions by Crédit Agricole:

    • Through banki channels,
    you will be able to check your accounts balances and Cards status,
    transfer money and pay your bills through Fawry service and much more:

  • Banki Mobile: Your bank on the go with our mobile and tablet applications Download it now

  • Banki Lite: access your accounts easily through your desktop, enjoying a banki Mobile interface, by logging in through this link
  • Banki Alert: Stay on top of your accounts and cards transactions through the SMS alerts service from Crédit Agricole.

To know more about the available packages and the SMS alerts “banki Alert service” that suit the size of your banking transactions, click here

We hope our banking solutions and services will meet your needs and expectations.

Credit Agricole Egypt