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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions

News Filtering

New innovative financial solution for our customers: The used car loan program is launched

New innovative financial solution for our customers: The used car loan program is launched

08/13/2017

Striving to constantly offer flexible finance tool

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The Minister of Electricity inaugurates Egypt’s largest bank-owned solar station

The Minister of Electricity inaugurates Egypt’s largest bank-owned solar station

08/01/2017

Crédit Agricole Egypt’s Head Office: Ranked Egypt’s top smart green building

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The Yearly French Musical Festival

The Yearly French Musical Festival

07/13/2017

Credit Agricole sponsors the yearly French musical festival.

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Credit Agricole Egypt the Main Sponsor of Sporting Club’s Golf Tournament in Alexandria

Credit Agricole Egypt the Main Sponsor of Sporting Club’s Golf Tournament in Alexandria

06/13/2017

Since Credit Agricole Egypt is one of the main sponsors of golf in Egypt.

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Credit Agricole Egypt the Golden Sponsor of the Walkathon of Alexandria

Credit Agricole Egypt the Golden Sponsor of the Walkathon of Alexandria

06/13/2017

The event aimed to raise donations for the support of road accidents’ victims.

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Crédit Agricole Offers

Crédit Agricole Offers "My First" during the Arab financial Inclusion Week

06/13/2017

Recognizing the growing importance of providing access to financial services.

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Coral Bay Branch has been relocated to Neama Bay Branch

Coral Bay Branch has been relocated to Neama Bay Branch

05/29/2017

Coral Bay Branch has been relocated to Neama Bay Branch.

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On the occasion of the celebration of its 10th anniversary in Egypt

On the occasion of the celebration of its 10th anniversary in Egypt

05/17/2017

Crédit Agricole Egypt’s Q1-2017 strong results affirm the bank’s sustainable growth.

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PRESS RELEASE – Q1 - 2017 RESULTS

PRESS RELEASE – Q1 - 2017 RESULTS

05/15/2017

Credit Agricole Egypt reports Q1 2017 Net Income of EGP 475.1 million.

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Credit Agricole Egypt the Platinum Sponsor of the American Chamber of Commerce's Special Conference

Credit Agricole Egypt the Platinum Sponsor of the American Chamber of Commerce's Special Conference

04/11/2017

Recognizing the importance of supporting the economies.

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