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Frequently Asked Questions

Subscribe in E-statement:
  • For credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile Click here 

  • This Transfer is free till further notice.
  • To activate your token Click here
Steps to transfer to other cards in other banks inside Egypt:
    1. Choose “Transfers/Payments”.
    2. Then choose “banks inside Egypt”.
    3. Click “from” and choose your account number.
    4. Then click “to” and choose “banks inside Egypt”.
    5. Then fill in all the required fields & add the card number in the account number field.
    6. Then add the amount.
    7. Press “continue” & choose transfer/payment reason.
    8. Enter the “TOKEN” & press “confirm”.

Easily follow these simple steps:
  • click on “Forgot your PIN“ to retrieve/reset your PIN click here
Access all questions
New Exclusive Package

Enjoy many exclusive benefits, tailored specially for you.

New Exclusive Package

Enjoy many exclusive benefits, tailored specially for you

Enjoy many exclusive benefits tailored specially for you, as well as a special treatment to offer you the best advisory services and financial solutions

ACCOUNTS

  • Discounted account opening fees for eligible customers
  • Discounted service charges for eligible customers
  • Interest-bearing current account
  • Preferential tiered interest rates
  • Possibility of issuing a checkbook

DEBIT CARD

  • Free issuance and renewal of primary Debit Card
  • Daily withdrawal limit up to EGP 30,000 from any CAE ATM free of charges
  • Earn reward points every time you make transactions using your Debit Card

FINANCE SOLUTIONS

  • Personal cash loans with preferential and competitive interest rates and repayment tenor up to 7 years
  • Financing new and used cars for more savings with competitive rates and repayment tenor up to 7 years
  • Financing electric cars and solar products for sustainable living with competitive interest rates and repayment tenor up to 7 years
  • Mortgage/Housing programs financing your future home at competitive rates
  • Buy-out loans from other banks by settling all your outstanding loans’ balances at discounted interest rate

CREDIT CARDS

  • Free issuance fees for Primary Platinum or Gold Visa Credit Card
  • Free issuance fees for the first supplementary Platinum or Gold Visa Credit Card
  • Earn reward points every time you make transactions using your Visa Credit Card

SAVING SCHEMES

  • Certificates of deposits, time deposits and saving accounts and with competitive interest rate for special deposit amounts
  • Various insurance and investment programs to better meet employees needs

SERVICES

  • Free Digital Services to use wherever and whenever you choose for balance inquiries, account monitoring, transfers and much more
  • A 24/7 banki Phone team is available to answer all queries and to assist you with your banking transactions
  • Free 10 SMS monthly, Each additional SMS costs EGP 0.5
  • Exclusive loyalty programs to provide a unique banking experience

 

To activate Debit Card click here

To log in using banki Mobile click here

Quick links

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Conventional housing finance

Green Finance

Cash Loans

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