Online Services
Become a customer

Let’s Go-Digital

1- Stay connected and use our digital services

  • Here’s how to register using your Card or T-Pin

    • Register using your Active Card: Click Here
    • Register using your Bank ID# and Telephone PIN Click Here

  • No worries, click here to retrieve your username

No worries, click here to retrieve your password

  • No need to enter your login credentials with every login
  • Click here to activate your fingerprint login click here
  • Press on “personal Accounts
  • Tab the account number to review last 50 transactions done
  • Now you can change your registered mobile number with no need to visit the branch.
  • To change your mobile number instantly click here
  • We will send you all communication and transaction notification on your new mobile number
  • Steps to change your billing profile/ language / billing account: click here

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2-Managing your cards just got easier

Here’s how to activate your card click here

  • Transfer money from your account to your card. (no token needed)
  • To settle your credit card from your account on banki Mobile click here

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3-Settle your credit cards dues in other banks

  • This Transfer is free of charge till 30 June 2021.
  • To activate your token click here:
  • Steps to transfer to other cards in other banks inside Egypt:
    • Choose “Transfers/Payments”.
    • Then choose “banks inside Egypt”.
    • Click “from” and choose your account number.
    • Then click “to” and choose “banks inside Egypt”.
    • Then fill in all the required fields & add the card number in the account number field.
    • Then add the amount.
    • Press “continue” & choose transfer/payment reason.
    • Enter the “TOKEN” & press confirm”.
  • To know more, click here.

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4-Pay all your bills while staying at home

  • Start using banki Wallet to pay your bills
  • As  you pay different bills remember to set them as “favorites” so you can easily pay them again next time.
  • To register & activate banki Wallet click here
  • To link you account using banki Wallet click here
  • To link you card using banki Wallet click here
  • As you pay different bills remember to set them as “favorites” so you can easily pay them again next time
  • To pay your bills through banki Mobile application  click here
  • Select “payment” from home page
  • Select “utility” from service type
  • Choose the “utility bill” you need to pay
  • Add the “subscriber number” on the utility receipt and confirm.
  • Payment details will come up, select pay.
  • Use the pin code of banki Wallet and confirm.
  • Payment done.
  • For steps  click here

Just follow the below steps

  • Select “payment” from home page.
  • Select “clubs subscriptions
  • Select the club you need to renew its membership subscription.
  • Enter the “membership ID” which is written on your membership card.
  • Payment details will come up, select pay.
  • Use the M-pin code of banki Wallet and confirm.
  • Payment done.
  • to know more about the Steps click here
  • Terms & conditions apply

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5- Do you need to send money to family, friends, or colleagues

  • You can even select your beneficiary from your mobile contact list.
  • This transfer is free of charge till June 2021.
  • Start using banki Wallet to pay your bills
  •  you pay different bills remember to set them as “favorites” so you can easily pay them again next time.
  • To register & activate banki Wallet click here
  • to Send Money trough banki Wallet: click here
  • Transfer to any wallet in Egypt using banki Mobile.
  • This transfer is free of charge till 30 June 2021.

Steps to transfer to any Wallet inside Egypt:

  1. Choose “transfers/payments”.
  2. Then choose “banks inside Egypt”.
  3. Click “From” and choose your account number.
  4. Then click “to” and choose “banks Inside Egypt”.
  5. Fill in all fields then add Wallet mobile number in beneficiary’s account filed.
  6. Choose transfer or ‘save and transfer’ to save the beneficiary data for future use/transfer.
  7. Then add the amount.
  8. Press “continue” & enter reason of transfer.
  9. Enter the “TOKEN” & press “confirm”.
  • Transfer to any Account/IBAN in Egypt using banki Mobile.
  • This transfer is free of charge till 30 June 2021.

Steps to transfer to other Accounts/IBAN in other banks inside Egypt:

  1. Choose “transfers/payments”.
  2. Then choose “banks inside Egypt”.
  3. Click “From” and choose your account number.
  4. Then click “to” and choose “banks Inside Egypt”.
  5. Fill in all fields then add account number/IBAN in beneficiary’s account filed.
  6. Choose transfer or ‘save and transfer’ to save the beneficiary data for future use/transfer.
  7. Then add the amount.
  8. Press “continue” & enter reason of transfer.
  9. Enter the “TOKEN” & press “confirm”.

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6-Do you need to check your Account/Credit Card using our digital services?

  • Subscribe in E-statement for credit card and personal account and avoid charging fees for issuing printed statements
  • For the E-statement Registration, click here

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7-Do you want to support the community and those heavily impacted by the current situation?

  • You can even select the organization you wish to donate to
  • To register & activate banki Wallet click here

Steps to Donate through banki Wallet:

  1. Press “payment tab” from Homepage
  2. Choose the bill category (Telecom, Charity,…)
  3. Choose biller type (Vodafone,….)
  4. Enter required amount or press “Recharge Amount”
  5. Click confirm
  6. Review transaction page will appear
  7. Press “ confirm”

 

  • You can even select the organization you wish to donate to

Steps to Donate through banki Mobile:

  1. Choose “Fawry Bill Payments”
  2. Click “From” and choose the account number to pay from
  3. Click “To” and choose “Bills”
  4. Click “Select biller” and choose “Charity”. choose the organization you wish to donate to under the Charity section
  5. Click “Pay/Add new bill”
  6. Select biller then fill in all required fields.
  7. Choose “Save & Pay” to add them as Favorites
  8. Enter Amount
  9. Enter “TOKEN” and click “Confirm”

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