Q: Transfer to any Wallet in Egypt using banki Mobile

Transfer to any wallet in Egypt using banki Mobile. This Transfer is free till further notice Steps to transfer to any Wallet inside Egypt: Choose “transfers/payments”. Then choose “banks inside Egypt”. Click “From” and choose your account number. Then click “to” and choose “banks Inside Egypt”. Fill in all fields then add Wallet mobile number in beneficiary’s account filed. Choose transfer or ‘save and transfer’ to save the beneficiary data for future use/transfer. Then add the amount. Press “continue” & enter reason of transfer. Enter the “TOKEN” & press “confirm”. To know more about steps, click here To activate your token, click here

Q: Transfer to any bank Account/IBAN in Egypt using banki Mobile

Transfer to any Account/IBAN in Egypt using banki Mobile. This transfer is free till further notice. Steps to transfer to other Accounts/IBAN in other banks inside Egypt: Choose “transfers/payments”. Then choose “banks inside Egypt”. Click “From” and choose your account number. Then click “to” and choose “banks Inside Egypt”. Fill in all fields then add account number/IBAN in beneficiary’s account filed. Choose transfer or ‘save and transfer’ to save the beneficiary data for future use/transfer. Then add the amount. Press “continue” & enter reason of transfer. Enter the “TOKEN” & press “confirm”. To know more about steps, click here To activate your token, click here

Q: Do you want to check your account balance at any time?

Press on “ personal Accounts ” Tab the account number to review last 50 transactions done

Question 1

Do you need help to change your billing profile / language/ banki Alert billing account?

Mayar Sharaf · Accepted Answer

Steps to change your billing profile/ language / billing account: click here

Question 2

Using banki Wallet you can transfer money to any wallet in Egypt, by inserting the beneficiary mobile # only!

Mayar Sharaf · Accepted Answer

You can even select your beneficiary from your mobile contact list.
This transfer is free of charge
Start using banki Wallet to pay your bills
you pay different bills remember to set them as “favorites” so you can easily pay them again next time.
To register & activate banki Wallet click here
to Send Money trough banki Wallet: click here

Question 3

Transfer to any Wallet in Egypt using banki Mobile

Mayar Sharaf · Accepted Answer

Transfer to any wallet in Egypt using banki Mobile.
This Transfer is free till further notice

Steps to transfer to any Wallet inside Egypt:

Choose “transfers/payments”.
Then choose “banks inside Egypt”.
Click “From” and choose your account number.
Then click “to” and choose “banks Inside Egypt”.
Fill in all fields then add Wallet mobile number in beneficiary’s account filed.
Choose transfer or ‘save and transfer’ to save the beneficiary data for future use/transfer.
Then add the amount.
Press “continue” & enter reason of transfer.
Enter the “TOKEN” & press “confirm”.

To know more about steps, click here
To activate your token, click here

Question 4

Transfer to any bank Account/IBAN in Egypt using banki Mobile

Mayar Sharaf · Accepted Answer

- Transfer to any Account/IBAN in Egypt using banki Mobile.
- This transfer is free till further notice.

Steps to transfer to other Accounts/IBAN in other banks inside Egypt:

Choose “transfers/payments”.
Then choose “banks inside Egypt”.
Click “From” and choose your account number.
Then click “to” and choose “banks Inside Egypt”.
Fill in all fields then add account number/IBAN in beneficiary’s account filed.
Choose transfer or ‘save and transfer’ to save the beneficiary data for future use/transfer.
Then add the amount.
Press “continue” & enter reason of transfer.
Enter the “TOKEN” & press “confirm”.

To know more about steps, click here
To activate your token,click here

Question 5

Donate to the organizations working closely with those impacted, using banki Mobile or banki Wallet

Mayar Sharaf · Accepted Answer

You can even select the organization you wish to donate to
To register & activate banki Wallet click here

Steps to Donate through banki Wallet:

Press “payment tab” from Homepage
Choose the bill category (Telecom, Charity,…)
Choose biller type (Vodafone,….)
Enter required amount or press “Recharge Amount”
Click confirm
Review transaction page will appear
Press “ confirm”

You can even select the organization you wish to donate to

Steps to Donate through banki Mobile:

Choose “Fawry Bill Payments”
Click “From” and choose the account number to pay from
Click “To” and choose “Bills”
Click “Select biller” and choose “Charity”. choose the organization you wish to donate to under the Charity section
Click “Pay/Add new bill”
Select biller then fill in all required fields.
Choose “Save & Pay” to add them as Favorites
Enter Amount
Enter “TOKEN” and click “Confirm”

To activate your token click here

Question 6

Did you forget your username?

Mayar Sharaf · Accepted Answer

- No worries click here to retrieve your username

Question 7

Did you forget your password?

Mayar Sharaf · Accepted Answer

- No worries click here to retrieve your password

Question 8

Do you want to setup your fingerprint login?

Mayar Sharaf · Accepted Answer

No need to enter your login credentials with every login
Click here to activate your fingerprint login click here

Question 9

Do you want to check your account balance at any time?

Mayar Sharaf · Accepted Answer

Press on “personal Accounts”
Tab the account number to review last 50 transactions done

Question 10

Do you need help to register in the SMS alerts service banki Alert?

Mayar Sharaf · Accepted Answer

Steps to register in banki Alert: click here

Question 11

Do you want to pay with your banki Wallet by receiving a “request to pay – R2P” from the merchant?

Mayar Sharaf · Accepted Answer

Hassle free payment at home.
Receive now a “ Request to pay “ on banki Wallet from the merchant to pay your transaction in no time with simple steps
to know more click here

Question 12

Do you need fast and easy login to banki Mobile? Setup your Face ID now (For supported IOS devices)

Mayar Sharaf · Accepted Answer

Now you can setup your Face ID. You’ll no longer need to enter your credentials with every login.
To know how to setup your face ID on banki Mobile click here.

Question 13

Do you want to activate your banki Token to start making payments and transfers?

Mayar Sharaf · Accepted Answer

Easily activate your banki Token now from banki Lite using your laptop or PC.
To view steps click here

Question 14

Do you want to request an ATM dispute without the need to visit the branch?

Mayar Sharaf · Accepted Answer

You can now submit an ATM dispute request using banki Mobile at any time from anywhere in a few seconds and you will no longer need to visit the branch!
For the steps click here

Question 15

Do you want to use Taqsit service for your transactions easily when purchasing all your necessities using your Credit Card and choose the best instalment plan wherever you are with no need to visit the branch?

Mayar Sharaf · Accepted Answer

Login now to banki Mobile and activate “Taqsit” service through the following steps: click Here

Question 16

Do you want to change your mobile number?

Mayar Sharaf · Accepted Answer

Now you can change your registered mobile number with no need to visit the branch.
To change your mobile number instantly click here
We will send you all communication> and transaction notification on your new mobile number

Question 17

Do you want to redeem your Happy points using banki Mobile?

Mayar Sharaf · Accepted Answer

You can now check your Happy points balance and redeem them using banki Mobile in a few seconds.
View steps click here.

Question 18

Do you want to activate a Token through your Mobile device to be able to perform transfers and payments outside your accounts?

Mayar Sharaf · Accepted Answer

Now using banki Mobile app latest version easily activate your soft token to start making transfers payments!
To view the steps click here

Question 19

هل تريد تغييرنوع حساب الاشتراك/ اللغة / رقم الحساب المسجل على banki Alert؟

Mayar Sharaf · Accepted Answer

لتغيير نوع حساب الاشتراك/ اللغة / رقم الحساب المسجل: اضغط هنا

Question 20

Your club membership renewal is now easier with banki Wallet?

Mayar Sharaf · Accepted Answer

Just follow the below steps

Select “payment” from home page.
Select “clubs subscriptions”
Select the club you need to renew its membership subscription.
Enter the “membership ID” which is written on your membership card.
Payment details will come up, select pay.
Use the M-pin code of banki Wallet and confirm.
Payment done.
to know more about the Steps click here
Terms & conditions apply

Question 21

How to change my security question and answer through banki Mobile?

admin · Accepted Answer

Choose Preferences > Settings >change Security Q & A to change them
Choose a new security questions and answers> enter your token authorization code for verification> click continue

Question 22

Do you want to settle your credit card in another bank? Using banki Mobile you can transfer to your credit card in any bank in Egypt

admin · Accepted Answer

This Transfer is free till further notice
To activate your token click here:
Steps to transfer to other cards in other banks inside Egypt:
- Choose “Transfers/Payments”.
- Then choose “banks inside Egypt”.
- Click “from” and choose your account number.
- Then click “to” and choose “banks inside Egypt”.
- Then fill in all the required fields & add the card number in the account number field.
- Then add the amount.
- Press “continue” & choose transfer/payment reason.
- Enter the “TOKEN” & press “confirm”.

To know more, click here.

Question 23

I’m subscribed in E-Statement mode, how many months will be available in banki Mobile?

admin · Accepted Answer

Last 12 months

Question 24

How do I choose / Amend my statement subscription mode?

admin · Accepted Answer

Choose Statement > Manage Subscription and the available options will be displayed: E-statement only, E-Statement/Printed or Printed Statement only. After chosen the suitable mode, please accept the terms and conditions to apply the requested service.
Please note that you will be charged for printed statements in case chosen.

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Question 25

Check your transactions whether “Accounts/Credit Card"

admin · Accepted Answer

Subscribe in E-statement for credit card and personal account and avoid charging fees for issuing printed statements
For the E-statement Registration, click here

Question 26

Loans & Credit Cards

admin · Accepted Answer

Apply for a loan or credit card, and get chances to win EGP 1,000,000 or EGP 100,000.

n

This offer applies only to applications submitted during the campaign duration, provided that the booking loan or taking the service advantage by 31 January, 2023
This offer applies to all new booked loans under any program & new credit cards (primary & supplementary) for existing & new customers
Apply for the offer at your nearest branch

Question 27

Housing Finance

admin · Accepted Answer

Apply for a housing finance loan, and get a chance to win EGP 1,000,000 or EGP 100,000.

n

This offer is valid for all housing finance programs
This offer applies to any housing finance loan booked during the campaign duration, and no later than 31 January, 2023
Apply for the offer at your nearest branch

Question 28

Do you want to pay all your bills using banki Wallet?

admin · Accepted Answer

Start using banki Wallet to pay your bills
As you pay different bills remember to set them as “favorites” so you can easily pay them again next time
To register & activate banki Wallet click here
To link you account using banki Wallet click here
To link you card using banki Wallet click here

Question 29

Do you need help to register using your active bank card on banki Mobile and enjoy its variable features?

Mayar Sharaf · Accepted Answer

Here’s how to register using your Card or T-Pin

- Register using your Active Card: Click Here
- Register using your Bank ID# and Telephone PIN : Click Here

Question 30

Did you receive your new card and want to activate it to start using it?

Mayar Sharaf · Accepted Answer

Here’s how to activate your card click here

Question 31

Do you want to settle your credit card since It’s your card due date?

Mayar Sharaf · Accepted Answer

Transfer money from your account to your card. (no token needed)
To settle your credit card from your account on banki Mobile click here

Question 32

Do you want to pay all your bills using banki Mobile?

Mayar Sharaf · Accepted Answer

As you pay different bills remember to set them as “favorites” so you can easily pay them again next time
To pay your bills through banki Mobile application click here

Question 33

Do you need to pay your electricity/ gas/ or water bill using banki Wallet?

Mayar Sharaf · Accepted Answer

Select “payment” from home page
Select “utility” from service type
Choose the “utility bill” you need to pay
Add the “subscriber number” on the utility receipt and confirm.
Payment details will come up, select pay.
Use the pin code of banki Wallet and confirm.
Payment done.
For steps click here

Question 34

What type of cheques are available in banki Mobile?

admin · Accepted Answer

Cheques issued by you and cheques submitted by you to the bank for clearing or collection

Question 35

How old is the History of the checks can I view?

admin · Accepted Answer

Cheque transaction done on last 6 months

Question 36

Can I view the reject reason of any cheque?

admin · Accepted Answer

Yes, after login, choose cheques> choose account and enter the cheque number if available> click search> click on the cheque number, a details screen will be opened

Question 37

Can I know the value date of cheques under collection?

admin · Accepted Answer

Yes, please login to banki Mobile > cheques> outward cheques> choose the account> choose the status of “cheques under collection “>click search

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WELCOME TO CRÉDIT AGRICOLE EGYPT

Do you need help to change your billing profile / language/ banki Alert billing account?

Using banki Wallet you can transfer money to any wallet in Egypt, by inserting the beneficiary mobile # only!

Transfer to any Wallet in Egypt using banki Mobile

Transfer to any bank Account/IBAN in Egypt using banki Mobile

Donate to the organizations working closely with those impacted, using banki Mobile or banki Wallet

Did you forget your username?

Did you forget your password?

Do you want to setup your fingerprint login?

Do you want to check your account balance at any time?

Do you need help to register in the SMS alerts service banki Alert?

Do you want to pay with your banki Wallet by receiving a “request to pay – R2P” from the merchant?

Do you need fast and easy login to banki Mobile? Setup your Face ID now (For supported IOS devices)

Do you want to activate your banki Token to start making payments and transfers?

Do you want to request an ATM dispute without the need to visit the branch?

Do you want to use Taqsit service for your transactions easily when purchasing all your necessities using your Credit Card and choose the best instalment plan wherever you are with no need to visit the branch?

Do you want to change your mobile number?

Do you want to redeem your Happy points using banki Mobile?

Do you want to activate a Token through your Mobile device to be able to perform transfers and payments outside your accounts?

هل تريد تغييرنوع حساب الاشتراك/ اللغة / رقم الحساب المسجل على banki Alert؟

Your club membership renewal is now easier with banki Wallet?

How to change my security question and answer through banki Mobile?

Do you want to settle your credit card in another bank? Using banki Mobile you can transfer to your credit card in any bank in Egypt

I’m subscribed in E-Statement mode, how many months will be available in banki Mobile?

How do I choose / Amend my statement subscription mode?

Check your transactions whether “Accounts/Credit Card”

Loans & Credit Cards

Housing Finance

Do you want to pay all your bills using banki Wallet?

Do you need help to register using your active bank card on banki Mobile and enjoy its variable features?

Did you receive your new card and want to activate it to start using it?

Do you want to settle your credit card since It’s your card due date?

Do you want to pay all your bills using banki Mobile?

Do you need to pay your electricity/ gas/ or water bill using banki Wallet?

What type of cheques are available in banki Mobile?

How old is the History of the checks can I view?

Can I view the reject reason of any cheque?

Can I know the value date of cheques under collection?

WELCOME TO CRÉDIT AGRICOLE EGYPT

How can we help you ?

Frequently Asked Questions

هل تريد تغييرنوع حساب الاشتراك/ اللغة / رقم الحساب المسجل على banki Alert؟

Do you want to redeem your Happy points using banki Mobile?

Do you want to use Taqsit service for your transactions easily when purchasing all your necessities using your Credit Card and choose the best instalment plan wherever you are with no need to visit the branch?

Do you want to activate a Token through your Mobile device to be able to perform transfers and payments outside your accounts?

Do you want to change your mobile number?

Do you need help to change your billing profile / language/ banki Alert billing account?

Using banki Wallet you can transfer money to any wallet in Egypt, by inserting the beneficiary mobile # only!

Transfer to any Wallet in Egypt using banki Mobile

Transfer to any bank Account/IBAN in Egypt using banki Mobile

Donate to the organizations working closely with those impacted, using banki Mobile or banki Wallet

Did you forget your username?

Did you forget your password?

Do you want to setup your fingerprint login?

Do you want to check your account balance at any time?

Do you need help to register in the SMS alerts service banki Alert?

Do you want to pay with your banki Wallet by receiving a “request to pay – R2P” from the merchant?

Do you need fast and easy login to banki Mobile? Setup your Face ID now (For supported IOS devices)

Do you want to activate your banki Token to start making payments and transfers?

Do you want to request an ATM dispute without the need to visit the branch?

Do you want to use Taqsit service for your transactions easily when purchasing all your necessities using your Credit Card and choose the best instalment plan wherever you are with no need to visit the branch?

Do you want to change your mobile number?

Do you want to redeem your Happy points using banki Mobile?

Do you want to activate a Token through your Mobile device to be able to perform transfers and payments outside your accounts?

هل تريد تغييرنوع حساب الاشتراك/ اللغة / رقم الحساب المسجل على banki Alert؟

Your club membership renewal is now easier with banki Wallet?

How to change my security question and answer through banki Mobile?

Do you want to settle your credit card in another bank? Using banki Mobile you can transfer to your credit card in any bank in Egypt

I’m subscribed in E-Statement mode, how many months will be available in banki Mobile?

How do I choose / Amend my statement subscription mode?

Check your transactions whether “Accounts/Credit Card”

Loans & Credit Cards

Housing Finance

Do you want to pay all your bills using banki Wallet?

Do you need help to register using your active bank card on banki Mobile and enjoy its variable features?

Did you receive your new card and want to activate it to start using it?

Do you want to settle your credit card since It’s your card due date?

Do you want to pay all your bills using banki Mobile?

Do you need to pay your electricity/ gas/ or water bill using banki Wallet?

What type of cheques are available in banki Mobile?

How old is the History of the checks can I view?

Can I view the reject reason of any cheque?

Can I know the value date of cheques under collection?